Please plan ahead for Colorado weather and traffic conditions. If you are 5+ minutes late to your consultation or 20+ minutes late to your regular appointment, it will be cancelled so other appointments are not effected by running behind time. You will be charged a cancellation fee if it is cancelled for being late.
You may reschedule up to 48 hours before your appointment time. If you reschedule with less than 48 hours notice (regardless of the reason), then you will be charged a cancellation fee. During the winter months you can reschedule your appointment if the roads are too bad to drive on, but please give Carly 3 hours notice to avoid a fee.
If you are offered a free appointment, and you no show or cancel last minute, the free appointment time is forfeited, and any new appointments scheduled will require payment.
Whether you are a new or returning client, please read through the pre/post care of your service before booking (excluding Henna Brow). If you do not follow the pre care for you appointment then you may be turned away with a cancellation fee.