Please be aware of new cancellation/rescheduling policies below:

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Late Policy:

Please plan ahead for Colorado weather and traffic conditions. If you are 5+ minutes late to your consultation or 20+ minutes late to your regular appointment, it will be cancelled so other appointments are not effected by running behind time. You will be charged a cancellation fee.

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​Rescheduling:

You may reschedule up to 48 hours before your appointment time. If you reschedule with less than 48 hours notice (regardless of the reason), then you will be charged a rescheduling fee. However, during the winter months, you may reschedule your appointment if the roads are too bad to drive on, but please give Carly 3 hours notice to avoid a fee.

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If you are offered a free appointment, and you no show or cancel last minute, the free appointment time is forfeited, and any new appointments scheduled will require payment.

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Whether you are a new or returning client, please read through the pre/post care of your service before booking (excluding Henna Brow). If you do not follow the pre-care for you appointment then you may be turned away with a cancellation fee.